Passenger Info

Dear passengers
We are happy to provide you with some important information regarding your journey with Atlas Air Service. Some information is also available for download.

Passport control information
Flight passengers must take along valid identification papers for each flight. When traveling from or to non-Schengen countries all passengers must undergo a passport control. This applies to departures and arrivals from or in Bremen, respectively. When notified the German Federal police will come directly to the aircraft at the Atlas Air Service location to perform the passport control as comfortable as possible. Short waiting periods may occur in this respect. In such a case, we are not authorized to take off or release passengers without passport control.

General information
On the day of your arrival Atlas Air Service will supply a sufficient number of parking spaces free of charge. Another option is to drive your vehicle directly to the aircraft entering at gate no. 18.
Directions please see here.

Usually we are ready for takeoff within approx. 15 minutes after your arrival. Weather conditions, temporarily heavy traffic, or strikes may result in a delayed departure as we might be allotted departure slots differing from the originally scheduled time. You will be immediately informed about any delays. However, we recommend that you still arrive at the arranged time, since these slots may quickly change to your advantage. Our crew will attend to your needs during the respective waiting periods.

We hope that the information provided has been helpful to you. Please do not hesitate to contact us if you have any further questions.

Have a pleasant flight!
Your Atlas Air Service Team.

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Charter Sales Team
Sales & Operations

Atlas Air Service AG
Hanna-Kunath-Strasse 18
28199 Bremen

+49 421/ 53658-51
+49 173/ 9001264


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Mathias Beetz
Commercial Director / First Officer

Atlas Air Service AG
Hanna-Kunath-Strasse 18
28199 Bremen

+49 421/ 53658 -759
+49 172/ 2777 191


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